Mikael Metthey

Profile

With a lifelong dedication to crafting exceptional user experiences, I blend creative and scientific methodologies to develop user-centric solutions. Grounded in strategic vision, I align UX initiatives with broader business goals, ensuring our solutions drive both user satisfaction and business success.

To help drive teams towards a shared vision, I unite diverse talents to transform insights into actionable plans, fostering a culture of innovation and continuous improvement. I drive transformative projects focused on enhancing user experiences, ensuring scalability and adherence to accessibility standards.

My approach emphasises a user-centric mindset, curiosity and attention to detail, driving meticulous exploration of creative solutions. Beyond technical proficiency, I bring pragmatic leadership, effective communication and a passion for learning. I advocate for ethical design practices prioritising user empowerment and safety.

I am eager to inspire teams to create exceptional user experiences that fuel business success.

Skills and experience

1. 

   Lead Interaction Designer | Contract

   Ministry of Justice

   • Delivered designs to replace the legacy system for needs assessment, adapting it for the prison context to make the process clearer for practitioners.
   • Worked with the UCD team and stakeholders to produce high-fidelity prototypes, both to test with users and to support developers in implementation.
   • Developed paper-based versions of the assessment to ensure accessibility in restricted environments and provide a scalable solution for use across all UK prisons.

   June 2025 – Present 1 year 4 months

2. 

   Lead Interaction Designer | Contract

   Ministry of Housing, Communities & Local Government

   • Delivered new designs for internal and public tools, enhancing the application experience to accelerate grant publishing rates and reduce costs.
   • Led an agile User-Centred Design team, ensuring the service is ready for assessment and adheres to GOV.UK design standards.
   • Led multi-disciplinary collaborations to engage the team in design thinking and exploring solutions in an agile way.

   May 2024 – March 2025 11 months

3. 

   Senior Interaction Designer | Contract

   Department for Environment, Food & Rural Affairs

   • Delivered key designs for 2 new services, enhancing grant applications and data transparency to improve farmer autonomy.
   • Led an agile User-Centred Design team, ensuring the design of the service adhered to the GOV.UK design system and WCAG 2.2.

   May 2022 – April 2024 2 years

4. 

   Senior Interaction Designer | Contract

   UK Health Security Agency

   • Led a design squad for the NHS COVID-19 App, ensuring accurate reflection of policy changes in a fast-changing environment.
   • Conducted research to support iterative design changes, driving continuous improvement aligned with rapidly evolving user needs and policies.
   • Collaborated with stakeholders, integrating user-centred design findings into decision-making for the critical public health app.

   October 2021 – May 2022 8 months

5. 

   Senior Interaction Designer | Contract

   NHS Digital

   • Designed and tested changes to improve the user experience for the NHS’ COVID Vaccine Research Portals, incorporating user feedback.
   • Explored service find-ability and recommended UX changes, assessing user provenance through Google or NHS.UK Information Architecture.
   • Improved the NHS app ‘repeat prescription’ journey by enhancing continuity and providing additional signposting for better discovery.

   November 2020 – October 2021 1 year

6. 

   Senior UX Designer | Contract

   BCG Digital Ventures

   • Shaping the user experience for a digital companion that empowers asset managers to optimise the performance of their wind turbine fleets.
   • Translated complex machine learning algorithms into an intuitive user interface to align with the mission of empowering asset managers.
   • Applied a user-centred design approach to better understand asset managers' needs, addressing key pain points.

   July 2020 – October 2020 4 months

7. 

   Head of User Experience | Contract

   Machinemax

   • Led strategic design initiatives, paving the way for a future collaboration with HS2, one of the UK’s most impactful infrastructure projects.
   • Developed innovative dashboards for better asset and resource management, ensuring compliance with emission standards across multiple projects.

   August 2019 – January 2020 6 months

8. 

   Founder | Full-time

   Careviz

   • Founded and designed Careviz with a key mission to address challenges faced by cancer patients.
   • Provided leadership, guiding the mission and team towards creating a more supportive and inclusive digital health platform.
   • Designed a store and features to facilitate community engagement, allowing patients to share their journeys and connect with others facing similar conditions.

   June 2016 – October 2020 4 years 5 months

9. 

   User Experience Designer | Full-time

   Intel

   • Led a design team and collaborated closely with an NLP engineering team, facilitating the delivery of an advanced Chrome extension.

   July 2011 – January 2016 4 years 7 months

10. 

    Interaction Designer | Full-time

    Samsung Design Europe

    • Worked across mobile and home appliances teams to create compelling visions of next generation home appliances.

    October 2008 – July 2011 2 years 10 months

Education

1. 

   MA Design Interactions | Full-time

   Royal College of Art

   • Learned advanced skills in human-centred design, emerging technologies and strategic thinking for shaping the future of interactive experiences.

   2005 – 2007 2 years

2. 

   BA Digital Media | Full-time

   University of the Arts London

   • Explored design, multimedia storytelling, and interactive web technologies, preparing for dynamic roles in the evolving landscape of digital media.

   2002 – 2005 3 years

Key skills, tools and languages