{ "$schema": "https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json", "basics": { "name": "Mikael Metthey", "label": "Design & Experience. Lead Interaction Designer at Ministry of Justice", "image": "https://www.mikaelmetthey.net/images/about/mikam2.jpg", "email": "mmetthey@gmail.com", "phone": "+44 793 184 8658", "url": "https://www.mikaelmetthey.net", "summary": "With a lifelong dedication to crafting exceptional user experiences, I blend creative and scientific methodologies to develop user-centric solutions. Grounded in strategic vision, I align UX initiatives with broader business goals, ensuring our solutions drive both user satisfaction and business success.\n\nTo help drive teams towards a shared vision, I unite diverse talents to transform insights into actionable plans, fostering a culture of innovation and continuous improvement. I drive transformative projects focused on enhancing user experiences, ensuring scalability and adherence to accessibility standards.\n\nMy approach emphasises a user-centric mindset, curiosity and attention to detail, driving meticulous exploration of creative solutions. Beyond technical proficiency, I bring pragmatic leadership, effective communication and a passion for learning. I advocate for ethical design practices prioritising user empowerment and safety.\n\nI am eager to inspire teams to create exceptional user experiences that fuel business success.", "location": { "countryCode": "GB" }, "profiles": [ { "network": "LinkedIn", "username": "mikaelmetthey", "url": "https://www.linkedin.com/in/mikaelmetthey" } ] }, "work": [ { "name": "Ministry of Justice", "position": "Lead Interaction Designer", "image": "https://www.mikaelmetthey.net/images/cv/moj.png", "startDate": "2025-06", "summary": "Contract role.", "highlights": [ "Delivered designs to replace the legacy system for needs assessment, adapting it for the prison context to make the process clearer for practitioners.", "Worked with the UCD team and stakeholders to produce high-fidelity prototypes, both to test with users and to support developers in implementation.", "Developed paper-based versions of the assessment to ensure accessibility in restricted environments and provide a scalable solution for use across all UK prisons." ] }, { "name": "Ministry of Housing, Communities & Local Government", "position": "Lead Interaction Designer", "image": "https://www.mikaelmetthey.net/images/cv/mhclg.png", "startDate": "2024-05", "endDate": "2025-03", "summary": "Contract role.", "highlights": [ "Delivered new designs for internal and public tools, enhancing the application experience to accelerate grant publishing rates and reduce costs.", "Led an agile User-Centred Design team, ensuring the service is ready for assessment and adheres to GOV.UK design standards.", "Led multi-disciplinary collaborations to engage the team in design thinking and exploring solutions in an agile way." ] }, { "name": "Department for Environment, Food & Rural Affairs", "position": "Senior Interaction Designer", "image": "https://www.mikaelmetthey.net/images/cv/defra.png", "startDate": "2022-05", "endDate": "2024-04", "summary": "Contract role.", "highlights": [ "Delivered key designs for 2 new services, enhancing grant applications and data transparency to improve farmer autonomy.", "Led an agile User-Centred Design team, ensuring the design of the service adhered to the GOV.UK design system and WCAG 2.2." ] }, { "name": "UK Health Security Agency", "position": "Senior Interaction Designer", "image": "https://www.mikaelmetthey.net/images/cv/ukhsa.png", "startDate": "2021-10", "endDate": "2022-05", "summary": "Contract role.", "highlights": [ "Led a design squad for the NHS COVID-19 App, ensuring accurate reflection of policy changes in a fast-changing environment.", "Conducted research to support iterative design changes, driving continuous improvement aligned with rapidly evolving user needs and policies.", "Collaborated with stakeholders, integrating user-centred design findings into decision-making for the critical public health app." ] }, { "name": "NHS Digital", "position": "Senior Interaction Designer", "image": "https://www.mikaelmetthey.net/images/cv/nhs-digital.png", "startDate": "2020-11", "endDate": "2021-10", "summary": "Contract role.", "highlights": [ "Designed and tested changes to improve the user experience for the NHS’ COVID Vaccine Research Portals, incorporating user feedback.", "Explored service find-ability and recommended UX changes, assessing user provenance through Google or NHS.UK Information Architecture.", "Improved the NHS app ‘repeat prescription’ journey by enhancing continuity and providing additional signposting for better discovery." ] }, { "name": "BCG Digital Ventures", "position": "Senior UX Designer", "image": "https://www.mikaelmetthey.net/images/cv/bcg.png", "startDate": "2020-07", "endDate": "2020-10", "summary": "Contract role.", "highlights": [ "Shaping the user experience for a digital companion that empowers asset managers to optimise the performance of their wind turbine fleets.", "Translated complex machine learning algorithms into an intuitive user interface to align with the mission of empowering asset managers.", "Applied a user-centred design approach to better understand asset managers' needs, addressing key pain points." ] }, { "name": "Machinemax", "position": "Head of User Experience", "image": "https://www.mikaelmetthey.net/images/cv/machinemax.png", "startDate": "2019-08", "endDate": "2020-01", "summary": "Contract role.", "highlights": [ "Led strategic design initiatives, paving the way for a future collaboration with HS2, one of the UK’s most impactful infrastructure projects.", "Developed innovative dashboards for better asset and resource management, ensuring compliance with emission standards across multiple projects." ] }, { "name": "Careviz", "position": "Founder", "url": "https://www.mikaelmetthey.net/careviz", "image": "https://www.mikaelmetthey.net/images/cv/careviz.png", "startDate": "2016-06", "endDate": "2020-10", "summary": "Full-time role.", "highlights": [ "Founded and designed Careviz with a key mission to address challenges faced by cancer patients.", "Provided leadership, guiding the mission and team towards creating a more supportive and inclusive digital health platform.", "Designed a store and features to facilitate community engagement, allowing patients to share their journeys and connect with others facing similar conditions." ] }, { "name": "Intel", "position": "User Experience Designer", "image": "https://www.mikaelmetthey.net/images/cv/intel.png", "startDate": "2011-07", "endDate": "2016-01", "summary": "Full-time role.", "highlights": [ "Led a design team and collaborated closely with an NLP engineering team, facilitating the delivery of an advanced Chrome extension." ] }, { "name": "Samsung Design Europe", "position": "Interaction Designer", "image": "https://www.mikaelmetthey.net/images/cv/samsung.png", "startDate": "2008-10", "endDate": "2011-07", "summary": "Full-time role.", "highlights": [ "Worked across mobile and home appliances teams to create compelling visions of next generation home appliances." ] } ], "education": [ { "institution": "Royal College of Art", "area": "MA Design Interactions", "studyType": "Full-time", "startDate": "2005", "endDate": "2007", "highlights": [ "Learned advanced skills in human-centred design, emerging technologies and strategic thinking for shaping the future of interactive experiences." ] }, { "institution": "University of the Arts London", "area": "BA Digital Media", "studyType": "Full-time", "startDate": "2002", "endDate": "2005", "highlights": [ "Explored design, multimedia storytelling, and interactive web technologies, preparing for dynamic roles in the evolving landscape of digital media." ] } ], "skills": [ { "name": "Design practice", "keywords": [ "User-Centred Design", "UX Strategy", "Team Leadership", "Project Management", "Prototyping", "Usability Testing", "Interaction Design", "Accessibility", "Collaboration", "Agile Methodology", "Problem-Solving", "Communication" ] }, { "name": "Tools", "keywords": [ "Adobe Suite", "Figma", "InVision", "Mural", "JIRA", "Confluence", "Github", "HTML5", "ChatGPT" ] } ], "languages": [ { "language": "English", "fluency": "Fluent" }, { "language": "French", "fluency": "Native" }, { "language": "German", "fluency": "Intermediate" }, { "language": "Portuguese", "fluency": "Basic" } ], "meta": { "canonical": "https://www.mikaelmetthey.net/cv", "version": "1.0.0" } }