# Mikael Metthey **Design & Experience** Lead Interaction Designer (Contract) at Ministry of Justice. - Website: https://www.mikaelmetthey.net - CV: https://www.mikaelmetthey.net/cv - Email: mmetthey@gmail.com - Phone: +44 793 184 8658 - LinkedIn: https://www.linkedin.com/in/mikaelmetthey - PDF: https://www.mikaelmetthey.net/cv/mikacv.pdf - JSON Resume: https://www.mikaelmetthey.net/cv.json ## Profile With a lifelong dedication to crafting exceptional user experiences, I blend creative and scientific methodologies to develop user-centric solutions. Grounded in strategic vision, I align UX initiatives with broader business goals, ensuring our solutions drive both user satisfaction and business success. To help drive teams towards a shared vision, I unite diverse talents to transform insights into actionable plans, fostering a culture of innovation and continuous improvement. I drive transformative projects focused on enhancing user experiences, ensuring scalability and adherence to accessibility standards. My approach emphasises a user-centric mindset, curiosity and attention to detail, driving meticulous exploration of creative solutions. Beyond technical proficiency, I bring pragmatic leadership, effective communication and a passion for learning. I advocate for ethical design practices prioritising user empowerment and safety. I am eager to inspire teams to create exceptional user experiences that fuel business success. ## Skills and experience ### Lead Interaction Designer | Contract Ministry of Justice June 2025 – Present (1 year 4 months) - Delivered designs to replace the legacy system for needs assessment, adapting it for the prison context to make the process clearer for practitioners. - Worked with the UCD team and stakeholders to produce high-fidelity prototypes, both to test with users and to support developers in implementation. - Developed paper-based versions of the assessment to ensure accessibility in restricted environments and provide a scalable solution for use across all UK prisons. ### Lead Interaction Designer | Contract Ministry of Housing, Communities & Local Government May 2024 – March 2025 (11 months) - Delivered new designs for internal and public tools, enhancing the application experience to accelerate grant publishing rates and reduce costs. - Led an agile User-Centred Design team, ensuring the service is ready for assessment and adheres to GOV.UK design standards. - Led multi-disciplinary collaborations to engage the team in design thinking and exploring solutions in an agile way. ### Senior Interaction Designer | Contract Department for Environment, Food & Rural Affairs May 2022 – April 2024 (2 years) - Delivered key designs for 2 new services, enhancing grant applications and data transparency to improve farmer autonomy. - Led an agile User-Centred Design team, ensuring the design of the service adhered to the GOV.UK design system and WCAG 2.2. ### Senior Interaction Designer | Contract UK Health Security Agency October 2021 – May 2022 (8 months) - Led a design squad for the NHS COVID-19 App, ensuring accurate reflection of policy changes in a fast-changing environment. - Conducted research to support iterative design changes, driving continuous improvement aligned with rapidly evolving user needs and policies. - Collaborated with stakeholders, integrating user-centred design findings into decision-making for the critical public health app. ### Senior Interaction Designer | Contract NHS Digital November 2020 – October 2021 (1 year) - Designed and tested changes to improve the user experience for the NHS’ COVID Vaccine Research Portals, incorporating user feedback. - Explored service find-ability and recommended UX changes, assessing user provenance through Google or NHS.UK Information Architecture. - Improved the NHS app ‘repeat prescription’ journey by enhancing continuity and providing additional signposting for better discovery. ### Senior UX Designer | Contract BCG Digital Ventures July 2020 – October 2020 (4 months) - Shaping the user experience for a digital companion that empowers asset managers to optimise the performance of their wind turbine fleets. - Translated complex machine learning algorithms into an intuitive user interface to align with the mission of empowering asset managers. - Applied a user-centred design approach to better understand asset managers' needs, addressing key pain points. ### Head of User Experience | Contract Machinemax August 2019 – January 2020 (6 months) - Led strategic design initiatives, paving the way for a future collaboration with HS2, one of the UK’s most impactful infrastructure projects. - Developed innovative dashboards for better asset and resource management, ensuring compliance with emission standards across multiple projects. ### Founder | Full-time Careviz June 2016 – October 2020 (4 years 5 months) - Founded and designed Careviz with a key mission to address challenges faced by cancer patients. - Provided leadership, guiding the mission and team towards creating a more supportive and inclusive digital health platform. - Designed a store and features to facilitate community engagement, allowing patients to share their journeys and connect with others facing similar conditions. ### User Experience Designer | Full-time Intel July 2011 – January 2016 (4 years 7 months) - Led a design team and collaborated closely with an NLP engineering team, facilitating the delivery of an advanced Chrome extension. ### Interaction Designer | Full-time Samsung Design Europe October 2008 – July 2011 (2 years 10 months) - Worked across mobile and home appliances teams to create compelling visions of next generation home appliances. ## Education ### MA Design Interactions | Full-time Royal College of Art | 2005 – 2007 (2 years) - Learned advanced skills in human-centred design, emerging technologies and strategic thinking for shaping the future of interactive experiences. ### BA Digital Media | Full-time University of the Arts London | 2002 – 2005 (3 years) - Explored design, multimedia storytelling, and interactive web technologies, preparing for dynamic roles in the evolving landscape of digital media. ## Key skills - User-Centred Design - UX Strategy - Team Leadership - Project Management - Prototyping - Usability Testing - Interaction Design - Accessibility - Collaboration - Agile Methodology - Problem-Solving - Communication ## Tools - Adobe Suite - Figma - InVision - Mural - JIRA - Confluence - Github - HTML5 - ChatGPT ## Languages - English | Fluent - French | Native - German | Intermediate - Portuguese | Basic